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Re: I have edited an existing custom role, changed the name and re-saved, but the name change did not re
Hi @"daniel.loynes", Please check SuiteAnswers Translating Custom Role Names | Id: 21018 and let me know if this helps. Thank you. Michelle Jabanes-Oracle1 -
Re: Change Case template for customer service
Hi @"Tara_Koin", To edit the Email Notification Template, you must need to know which template is being used. 1. Navigate to Setup > Support > Case Profile 2. Edit your default Case P…1 -
Re: Setting a default view for users
Hi @"New_44789", The Criteria can only be configured on Saved Searches and not in the user's role. I would like to know what are your goals of restricting the sales team. * Are you acc…1 -
Re: Mass reorganizing of SiteBuilder nested Site Categories
Hi @"Msid", You're correct, manually rearranging the Site Categories is the only way we can reorganize it. However, if sorting the category list by Name won't function properly, I…1 -
Re: How to add Google Customer Reviews "opt-in" script in SCA site
Hello @"Yabo Wu", Google Customer Reviews is not fully supported, I suggest to contact your Account Manager to reach out to our Professional Services. I hope this answers your question. Tha…1
